Siyabonga Nhlanhla Mofokeng

About Me

IT Administrator with over a year of experience in managing IT systems, infrastructure, and software applications. Currently pursuing a BSc in Applied Mathematics with a Mathematics Major, and have completed the Google Data Analytics Professional Certificate. Proven ability to troubleshoot and solve technical problems .

Experience

• Ryzan technologies

  Systems Development Learner (2021 - 2022)

  Web developement with Data Analytics (Web Scrapping )

• Afrizan People Intelligence

  IT Administrator (2022 - Present )

  Managed IT infrastructure including servers, network devices, and software applications. Provided technical support to end-users and resolved issues related to hardware, software, and network connectivity. Coordinated IT projects, implemented security measures, and ensured compliance with company policies and regulations. Maintained inventory of IT equipment and software licenses, and managed software updates and patches

Projects

• Data Analytics with Excel

  Given I was part of the most impactfully Agencies I researched Key roles that Impact Mainly IT professions and Salary scales .

• Email Migration

  One of my projects involved actively participating in an email migration process. In this project, I played a key role in planning, executing, and overseeing the successful transition of email services from the existing platform to a new system.

  1. Firstly, I collaborated with the project team and stakeholders to understand the objectives and requirements of the migration.
  2. We assessed the current email environment, including the number of users, mailbox sizes, and any specific constraints or dependencies.
  3. Based on our evaluation, we selected a suitable target email platform that aligned with the organization's needs. We conducted extensive research and evaluated various options before finalizing the platform that best suited our requirements.
  4. During the data mapping and pre-migration phase, I worked closely with the technical team to define the mapping of source data to the new system. This involved mapping elements such as email accounts, folders, contacts, calendars, and other relevant data to ensure a seamless transition.
  5. Once the planning and mapping were complete, I actively participated in the migration execution phase. I collaborated with the technical team to configure migration tools, set up incremental sync processes, and monitor the progress of the migration. Throughout this phase, I ensured that data integrity was maintained and that any issues or challenges were promptly addressed.
  6. Post-migration, I led the testing and validation efforts. I worked closely with a subset of users to verify that all migrated data was intact and functional. We tested various email functionalities, contacts, calendars, and attachments to ensure a smooth user experience.
  7. Additionally, I played a crucial role in communicating the migration process and updates to the end users. I provided training and support to help users adapt to the new email system, and I addressed any concerns or queries they had during the transition.Overall, my involvement in the email migration project encompassed the planning, execution, and post-migration activities, ensuring a successful and seamless transition to the new email platform for the organization.

Contact

Email: smofokeng74@gmail.com

Phone: 074 952 1313 / 069 475 3376